A Messenger chatbot is not just a one-trick pony, it provides a wealth of functionality and opportunities for you and your customers.
Within a chatbot you can help customers book appointments, pay for items and send out promotional messages.
Almost everything you can do with a website can be replicated in a chatbot, whilst providing AI conversations and live support for your customers.
Message open rate via a chatbot (34% for emails)
of customers prefer to interact via Messenger
of all business will have a chatbot or use AI by 2021.